Last updated: 1 January 2025
This Privacy Policy explains how 711jl collects, uses, stores, and protects your personal information when you use our platform in the Philippines. By registering or accessing our services, you agree to the practices described here. Please read this page carefully so you know exactly how your data is handled.
When you register with 711jl, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information necessary to process deposits and withdrawals, such as your preferred payment method details and transaction history. As you use the platform, we automatically gather technical data including your IP address, device type, browser version, operating system, and session activity logs. We may collect location data to the extent permitted by your device settings and applicable Philippine law, primarily to verify that you are accessing the platform from an eligible jurisdiction. If you contact our support team, we retain records of those communications to help us resolve issues and improve our service. All information collected is limited to what is reasonably necessary for the purposes described in this policy.
711jl uses your personal information primarily to create and manage your account, verify your identity, process financial transactions, and deliver the gaming services you have requested. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies — these communications are essential to the service and cannot be opted out of while your account remains active. With your consent, we may also send you promotional messages about new games, VIP rewards, and special offers relevant to players in the Philippines; you can withdraw this consent at any time through your account settings. We analyse aggregated, anonymised usage data to understand how players interact with the platform, which helps us improve game selection, navigation, and overall performance. Your data may also be used to detect and prevent fraud, money laundering, and other prohibited activities in compliance with applicable Philippine regulations. We do not use your personal information to make automated decisions that produce significant legal effects without human review.
711jl does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We share your data only with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud hosting providers — all of whom are contractually bound to handle your information securely and solely for the purposes we specify. We may disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines when we are legally required to do so, or when we reasonably believe disclosure is necessary to protect the rights, property, or safety of 711jl, our players, or the public. In the event that 711jl undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, provided that the receiving party agrees to honour the commitments set out in this Privacy Policy. We do not transfer your personal data outside the Philippines except where necessary to deliver our services and where appropriate safeguards are in place in accordance with applicable data protection law. Any third party that receives your data is prohibited from using it for any purpose beyond what is strictly necessary to fulfil the service they provide to us.
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and the 711jl platform is encrypted using secure protocols, and sensitive account credentials are stored using strong one-way hashing algorithms that prevent plain-text recovery. Access to personal data within our organisation is restricted on a strict need-to-know basis, and all staff who handle player information are trained in data protection responsibilities. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems before they can be exploited. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with our legal obligations and within the timeframes prescribed by applicable law. While we take every reasonable precaution, no system is completely immune to risk, and we encourage you to use a strong, unique password for your 711jl account and to enable any additional security features available to you.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Transaction records and identity verification documents are kept for the minimum period required by applicable Philippine anti-money laundering and gaming regulations, which may extend beyond the closure of your account. When your data is no longer required for any legitimate purpose, we securely delete or anonymise it so that it can no longer be linked back to you. If you request the deletion of your account, we will process that request promptly, subject to any legal retention requirements that prevent immediate erasure. Anonymised and aggregated data derived from your usage may be retained indefinitely for analytical and platform improvement purposes, as it cannot be used to identify you. You may submit a data deletion request at any time by contacting our support team through the details provided on our platform.
As a player based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of that data in a commonly used format. You may ask us to correct any inaccurate or incomplete information in your account at any time, and we will action such requests without undue delay. You have the right to object to or restrict certain types of processing, including direct marketing communications, and to withdraw any consent you have previously given without affecting the lawfulness of processing carried out before withdrawal. Where technically feasible, you may request that we transfer your personal data to another service provider in a structured, machine-readable format. If you believe that we have handled your personal information in a manner that violates applicable Philippine data protection law, you have the right to lodge a complaint with the National Privacy Commission or the relevant regulatory authority. To exercise any of these rights, please contact our support team through the platform — we will respond to all verified requests within the timeframes required by law.
711jl uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across your sessions. Essential cookies are strictly necessary for the operation of the platform and cannot be disabled without affecting core functionality such as account authentication and session management. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may arise — this data is collected in aggregated form and does not identify you personally. You can manage your cookie preferences through your browser settings at any time; however, disabling non-essential cookies may affect certain features of the platform. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. By continuing to use the 711jl platform after being informed of our cookie practices, you consent to the use of cookies as described in this section.
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable Philippine law, and any revised version will be published on this page with an updated effective date. Where changes are material — meaning they significantly affect how we collect or use your personal information — we will make reasonable efforts to notify you through in-platform alerts or email before the changes take effect. Your continued use of the 711jl platform after a revised policy has been published constitutes your acceptance of the updated terms. We encourage you to review this page periodically so that you remain informed about how we protect your data. If you have questions about any aspect of this Privacy Policy, our FAQ page may have the answers you need, and you can also review our Terms and Conditions for the broader rules governing your use of the platform. We are committed to being transparent about our data practices and will always aim to give you adequate notice before any significant change takes effect.
Visit our FAQ page for quick answers, or check our Terms and Conditions and Responsible Gaming pages for more information about how 711jl operates in the Philippines.