Log In to Your 711jl Account

Your login username is the one you chose when you first created your 711jl account. It is case-sensitive, so make sure you type it exactly as you registered it. If you are unsure of your username, check the confirmation message sent to your registered mobile number at the time of sign-up. Avoid using your email address in the username field unless that is what you registered with. Keeping your username private is a simple but effective way to protect your account from unauthorised access.

A strong password is your first line of defence for your 711jl account. Use a combination of uppercase and lowercase letters, numbers, and special characters to make it difficult to guess. Avoid using obvious choices like your birthday, phone number, or the word "password" itself. Never share your password with anyone, including people claiming to be 711jl support staff — our team will never ask for your password. If you suspect your password has been compromised, update it immediately through the account recovery option on this page.

Your registered Philippine mobile number is tied to your 711jl account for verification and recovery purposes. If you ever need to reset your password or verify a new device, a code will be sent to that number. Make sure the SIM card associated with your registered number remains active and accessible at all times. If your number has changed, update your account details as soon as possible to avoid being locked out. Keeping your contact information current is one of the easiest ways to ensure uninterrupted access to your account.